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  • About OBIAA
    • About OBIAA
    • OBIAA Board
    • Our Partners
  • Members
    • Become a Member
    • Member Directory
    • Start a BIA
  • Our Work
    • Turning The Lights On: Looking for the Hidden Housing on Ontario’s Main Streets
    • Municipal Election Toolkit
    • Construction Mitigation Toolkit
    • Delegation Toolkit
    • Main Street RM1.0 and Mainstreet Analytics
    • Municipal Act for BIAs – An Act in Three Parts
    • Homelessness Response Toolkit for BIAs
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Customer Service Quick Reference AODA

November 27, 2017 | Accessibility, News

Customer Service Quick Reference AODA

The Guide:

This is a PDF download  Download the Accessible Customer Service Standard Changes: Quick Reference Guide

 

Learn more about Accessibility on Main Street project   arrow

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OBIAA acknowledges that our office in Lincoln, Niagara, is on the traditional territory of the Haudenosaunee, Anishinaabe, and Chonnonton (Neutral) peoples, within the Dish With One Spoon Wampum agreement. We recognize that our work across Ontario takes place on the traditional lands of many Indigenous Nations, and we honour their enduring presence and contributions.

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